With the standard QR code on our products, you can call up all relevant service information on the product quickly and easily. In addition, the product can be connected directly to the CHECK CLOUD with this QR code via the CHECK app - all in one, digital service & safety on demand. 

On the Video Channel you will find specific service videos on operation, associated spare parts & correct cleaning for each model variant. They can be called up at any time via the QR code on the product, are simply explained and have German and English subtitles.

Our Service News

With digital video channel

Videos available at any time
  • Correct & safe operation
  • Change of spare parts
  • Correct & needs-based cleaning
Service News with Video Channel
  • Operating & Application Instructions
  • Safety & warning instructions
  • Spare parts change & accessories application
  • Cleaning recommendations & tips
  • Maintenance & breakdown information
  • General service information
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Your Rieber Customer Service
Natalia AntonovaExport Sales Manager
East- & South Europe | South America | Japan
Antoanella Kaczmarek-BuriuInnendienst Service
Reutlingen
Products
25.05.2024

More freshness in GN reusable containers - through innovative Fresh-Membrane

With our new watertight lid featuring an integrated Fresh-Membrane, fresh produce such as pre-cut salads and ready-to-eat products can be optimally stored, transported, and dispensed in the GN container reusable system. The advantages over plastic bags are clear: no packaging waste, significantly extended shelf life, freshness, and quality of the food preserved due to the special Fresh-Membrane allowing perfect exchange of carbon dioxide and oxygen. Additionally, the hygienic stainless steel has antibacterial properties, minimizing germ formation. Furthermore, sensitive and water-containing fresh products in the robust GN system are protected from daylight and physical stress such as pressure and friction. This ensures freshness without plastic, waste, or transferring.

Products
09.04.2024

The space-saving wonder | Rieber Innovation GNauto

Our new GN container GNauto offers the absolute revolution in terms of destacking and space saving. As the name GNauto suggests, this new container developed by Rieber can now also be destacked and handled automatically by robots. This also saves a lot of time in manual use. As a further elementary benefit, the containers require around 60% less storage space, a huge advantage in many kitchens. With this container innovation, Rieber has created another sustainable milestone - being able to use the Gastronorm reusable system in a scalable and efficient way.